FAQ

  • SUBSCRIPTIONS

    Pullbox automatically pre-orders titles for you, offering flexibility to adjust the quantity and select your preferred cover(s). Subscriptions can be canceled in advance or set to stop at a specific issue number. However, if you prefer alternating covers as they become available, subscribing is not recommended.

  • PRE ORDERS

    Secure a single issue at SRP in advance, with the option to choose both quantity and variant. This is ideal for testing out new titles without committing to every issue. It can also be used to add specific issues or cover variants to an existing subscription. For example, if you are subscribed to Cover A but prefer Cover B for a particular issue, simply pre-order the desired cover and email highgroundcomics@gmail.com or on socials to notify us of the change!

  • ORDER REQUESTS

    After the order deadline has passed, you can request issues or items that are already in the shop. Please note that prices may fluctuate, so check Pullbox for the most current offers from us. While we cannot guarantee availability, we will make every effort to fulfill your request. If we’re unable to obtain the item, your request will be declined. However, we may offer alternative options, including third-party sources or comparable items, for your consideration.

  • WHAT IS FOC?

    Weekly Final Order Cutoff is every Friday. This is where previously ordered item quantities can be adjusted, and some new items may become available. If there was one day to ensure your requests are good to go, make it Friday! Any FOC items adjusted after this deadline will not be guaranteed.

  • WHERE THE HECK IS DC?

    DC items are listed in Pullbox for your convenience, although not solicited through Diamond. You may have to use the manual ‘Search’ function on the site in order to see the titles you are looking for. Refine the date range to view upcoming items!

    *Although Diamond does not supply DC products, please keep your requests and subscriptions accurate here for our tracking purposes!*

  • SUBSCRIBE IN-STORE IRL

    Monthly Previews are available for browsing and ordering manually. You can do this in house anytime during open hours, or send us an email and we’ll get you in. You may purchase the Previews Catalog to take home if you wish, or you may pre-order it and have it slotted like any other comic book. 

  • PULLBOX DOESNT HAVE WHAT YOU NEED?

    If you can’t find the covers, solicits or info thats you’re looking for on PreviewsWorld, then head over to the source. Go to Penguin Random House for Marvel/ IDW/ Dark Horse/ etc or to Lunar Distribution for DC/ Image/ etc. Feel free to reach out if you have any issues or questions.